How many technicians does Bluffdale Heating & Air Conditioning employ?

Four field technicians (Donald Salmons, Marcus Wentworth, Elena Marquez, Kade Peterson) plus Operations Manager Rachel Kimball. All four field techs hold active Utah DOPL HVAC contractor or journeyman licensing and EPA Section 608 Universal or Type II refrigerant certification. They rotate through the 24/7 emergency call schedule dispatched from 14659 S 855 W at I-15 Exit 291 in Bluffdale.

Who trains new hires and how long does the mentorship run?

Founder Donald Salmons runs a 90-day ride-along mentorship program for every new field hire. New techs shadow a lead through combustion analysis on 80% and 90%+ AFUE furnaces, static pressure diagnostics on both PSC and ECM variable-speed blowers, ACCA Manual D duct sign-off, and R-454B refrigerant handling under EPA Section 608 recovery standards. Continuing education through NATE, RSES, ACCA, and Carrier Distribution & Training in West Valley City is company-funded and required.

Are your technicians licensed, insured, and background-checked?

Yes. Every field technician holds Utah Division of Occupational and Professional Licensing (DOPL) HVAC contractor or journeyman licensing (numbers listed above by name) and EPA Section 608 refrigerant certification. Background checks run through Checkr at hire and re-verify annually. General liability coverage of $2,000,000 aggregate through The Hartford and active workers' compensation coverage through the Workers Compensation Fund of Utah cover every field call. Fingerprint clearance is on file for technicians who work Camp Williams-adjacent commercial contracts.

Do the same technicians handle installations and service calls?

No. Installations are led by Foreman Elena Marquez and her install crew, who focus on Manual D duct verification, static pressure balancing, and R-454B charge sign-off. Service calls (repairs, tune-ups, diagnostic second opinions) rotate through Lead Service Technician Marcus Wentworth. Indoor air quality installs and consultations run through IAQ Specialist Kade Peterson. Emergency after-hours dispatch pulls from all four field techs on a rotating on-call schedule.

Who answers emergency calls at 2 a.m.?

One of the four field technicians on the on-call rotation. Emergency calls to (801) 610-6528 route through an answering service to the on-call tech's cell during off-hours, with a target 45-minute in-vehicle response time inside Bluffdale city limits and under 90 minutes for adjacent cities Riverton, Draper, Herriman, Lehi, and South Jordan. Extended-service cities in Salt Lake County get a live quote on estimated arrival before the truck leaves the yard.

Meet the Bluffdale Heating & Air Conditioning Team

Every field call runs on the same standard: diagnose with the meter, quote what the meter shows, walk the customer through the reading before touching a wrench. That standard only holds if every technician on the truck holds it. This is the crew that does — four field technicians, one operations manager, five service vans dispatched from 14659 S 855 W at I-15 Exit 291.

Donald Salmons — Founder & Master Technician

Licenses: Utah DOPL HVAC contractor #10943221-5501 · EPA Section 608 Universal #608U-2013-338124

Certifications: NATE Air Conditioning Service, Air Distribution, Gas Heating Service · ACCA Manual J, S, and D coursework · RSES Class HE member since 2012

Donald founded Bluffdale Heating and Air Conditioning in 2013 after eight years running service and installation for Western Front Mechanical, a Lennox and Rheem dealership on Redwood Road in South Jordan. Twenty years in Salt Lake Valley HVAC put him on every kind of system in the region — from mid-century gravity-fed floor furnaces on Pony Express Road farmhouses to variable-capacity Mitsubishi Hyper-Heat installs in Independence at the Point. He handles cold-climate heat pump selection, combustion analysis on high-altitude furnace derates, and ACCA Manual J load calculations on every new install. He runs the 90-day mentorship program that every new hire completes before flying solo.

Marcus Wentworth — Lead Service Technician

Licenses: Utah DOPL Journeyman HVAC #JHV-04478612 · EPA Section 608 Universal #608U-2015-621043

Certifications: NATE Air Conditioning Service, Gas Heating Service · Carrier Factory Authorized Dealer Technical Training (2018) · R-454B refrigerant transition coursework (2024)

Marcus joined the crew in 2016 after seven years at Comfort Systems USA in Salt Lake City, where he worked commercial rooftop units on retail properties along State Street and 3300 South. He rotates through the service call schedule — repairs, tune-ups, diagnostics, and second-opinion consultations for homeowners who suspect they’ve been oversold. His specialty is variable-capacity heat pump commissioning: reading superheat and subcooling on Mitsubishi, Daikin, and Bosch units where standard AC gauges won’t tell the whole story. If your inverter-driven condenser is throwing an F5 fault code, Marcus is the one you want dispatched.

Elena Marquez — Installation Foreman

Licenses: Utah DOPL Journeyman HVAC #JHV-05512347 · EPA Section 608 Universal #608U-2018-885471

Certifications: NATE Air Distribution, Heat Pumps · ACCA Manual D duct design (2020) · SMACNA HVAC sheet metal fabrication

Elena leads the installation crew. She apprenticed under her father at Marquez Sheet Metal Fabrication in West Valley City through her early twenties, then took her HVAC license through the Utah DOPL journeyman exam in 2018. She joined this company in 2019. Her focus is the part of the install that most contractors skip: Manual D duct verification, static pressure diagnostics on the existing ductwork before the new equipment goes in, and ECM blower balancing after commissioning. On a 2022 Spring View Farms retrofit she found that the original builder had installed a 4-ton condenser paired with a return trunk sized for 2.5 tons — static pressure was running 0.9″ WC across the air handler, well over spec. Her crew rebuilt the return and dropped it to 0.42″ WC before charging the new R-454B condenser. The system ran 22% below the original electric bill the first cooling season.

Kade Peterson — Indoor Air Quality Specialist

Licenses: EPA Section 608 Type II

Certifications: NATE Air Distribution · BPI Building Analyst #BPI-BA-12489327 · ASHRAE Level I Energy Auditor coursework (2022)

Kade is a 2020 graduate of the Salt Lake Community College HVAC program. He joined the crew in 2021 and now runs every IAQ install, HRV/ERV commissioning, and PCAPS-season filtration consultation. Indoor air quality in Bluffdale isn’t generic filter-swapping. It’s hardness-corrected humidifier service intervals because the Jordan Aquifer runs 15–25 grains per gallon. It’s MERV 13 minimum spec because UDAQ red-burn days push 24-hour PM2.5 above 35 µg/m³ from November through February. It’s HRV or ERV selection based on whether the home was built pre-2015 with leaky envelope or post-2015 with blower-door tested tight-shell construction. Kade handles all of it. If a homeowner in the household has documented FEV1 below 80% of predicted or a diagnosed dust allergy, Kade specs whole-home HEPA bypass instead of high-MERV filtration and explains why on paper.

Rachel Kimball — Operations Manager

Rachel has been with the company since 2015. She coordinates dispatch, permit pulling through Bluffdale City Building Services, Riverton City, Draper City, South Jordan, Herriman, and the Utah County Building Department in Lehi, and every warranty registration on new install equipment. She worked as office manager at Wasatch Front Insurance in Sandy for six years before joining, which is where the paper discipline comes from — every job file we open has the estimate signed, the permit pulled, the load calc filed, and the manufacturer warranty registered before the tech leaves the driveway. When you call the office at (801) 610-6528 during business hours, Rachel or a member of her team picks up.

How We Hire and Train

Every candidate pulls a background check through Checkr at hire and re-verifies annually. Every field hire holds — at minimum — an active Utah DOPL journeyman HVAC license and EPA Section 608 Universal or Type II refrigerant certification before the first ride-along. The 90-day mentorship pairs new hires with a lead tech through combustion analysis on Carrier, Trane, and Lennox 80% and 90%+ AFUE systems; static pressure diagnostics on residential PSC and ECM variable-speed blowers; and Manual D sign-off on any duct modification.

Continuing education is company-funded. NATE recertification. RSES membership. ACCA Manual J, S, D refresher coursework every two years. Carrier Distribution & Training in West Valley City for R-454B refrigerant transition curriculum. Utah DOPL continuing-education hours for the 2024 IMC and UMC code-cycle requirements are logged annually for every technician.

What’s on the Truck

Five fully-stocked service vans dispatched from the 14659 S 855 W office. Standard equipment on every truck:

Bacharach InsightPlus combustion analyzer for CO, O2, and stack temperature diagnostics on gas furnaces (target: under 100 ppm CO air-free, stack temperature within manufacturer spec)
Fluke Ti32 thermal imager for locating airflow blockage, refrigerant undercharge, and heat exchanger stress fractures without invasive teardown
TrueFlow airflow measurement grid for verifying actual delivered CFM against Manual J design CFM
Static pressure kit (magnehelic or digital manometer) — every service call gets a static pressure reading before any repair recommendation
Fluke 902 FC HVAC clamp meter for motor amperage, capacitor microfarad readings, and voltage drop diagnostics
Refrigerant scale and recovery machine compliant with EPA Section 608 recovery standards for R-22, R-410A, and R-454B
Digital manometer for gas pressure verification on Dominion Energy delivery (7″ WC nominal, 14″ WC max)

First-visit repair completion runs above 90% because the truck carries what the diagnosis calls for — capacitors in common microfarad ratings, hot surface igniters for Carrier, Trane, Lennox, and Rheem furnaces, flame sensors, pressure switches, condensate pumps, and standard MERV 8 through 16 filter cabinet stock.

Where the Team Deploys

Dispatch runs from Bluffdale outward. Business-hour response times inside city limits average under 45 minutes. Adjacent cities — Riverton, Draper, Herriman, Lehi, South Jordan — average under 25 minutes drive-time in normal traffic and under 90 minutes for overnight emergency calls. Extended-service cities in the Salt Lake Valley and up to Ogden take longer and are quoted with drive-time transparency on the estimate.

Every neighborhood inside Bluffdale is under 15 minutes from the office at I-15 Exit 291: Independence at the Point, Spring View Farms, Bluffdale Heights, Porter Rockwell Estates, Jordan Narrows, Day Ranch, Bringhurst Station, Redwood Road corridor, Pony Express Road, Wardle Fields, and the original east-side grid.

Frequently Asked Questions

How many technicians does Bluffdale Heating & Air Conditioning employ?: Four field technicians (Donald Salmons, Marcus Wentworth, Elena Marquez, Kade Peterson) plus Operations Manager Rachel Kimball. All four field techs hold active Utah DOPL HVAC contractor or journeyman licensing and EPA Section 608 Universal or Type II refrigerant certification. They rotate through the 24/7 emergency call schedule dispatched from 14659 S 855 W at I-15 Exit 291 in Bluffdale.
Who trains new hires and how long does the mentorship run?: Founder Donald Salmons runs a 90-day ride-along mentorship program for every new field hire. New techs shadow a lead through combustion analysis on 80% and 90%+ AFUE furnaces, static pressure diagnostics on both PSC and ECM variable-speed blowers, ACCA Manual D duct sign-off, and R-454B refrigerant handling under EPA Section 608 recovery standards. Continuing education through NATE, RSES, ACCA, and Carrier Distribution & Training in West Valley City is company-funded and required.
Are your technicians licensed, insured, and background-checked?: Yes. Every field technician holds Utah Division of Occupational and Professional Licensing (DOPL) HVAC contractor or journeyman licensing (numbers listed above by name) and EPA Section 608 refrigerant certification. Background checks run through Checkr at hire and re-verify annually. General liability coverage of $2,000,000 aggregate through The Hartford and active workers’ compensation coverage through the Workers Compensation Fund of Utah cover every field call. Fingerprint clearance is on file for technicians who work Camp Williams-adjacent commercial contracts.
Do the same technicians handle installations and service calls?: No. Installations are led by Foreman Elena Marquez and her install crew, who focus on Manual D duct verification, static pressure balancing, and R-454B charge sign-off. Service calls (repairs, tune-ups, diagnostic second opinions) rotate through Lead Service Technician Marcus Wentworth. Indoor air quality installs and consultations run through IAQ Specialist Kade Peterson. Emergency after-hours dispatch pulls from all four field techs on a rotating on-call schedule.
Who answers emergency calls at 2 a.m.?: One of the four field technicians on the on-call rotation. Emergency calls to (801) 610-6528 route through an answering service to the on-call tech’s cell during off-hours, with a target 45-minute in-vehicle response time inside Bluffdale city limits and under 90 minutes for adjacent cities Riverton, Draper, Herriman, Lehi, and South Jordan. Extended-service cities in Salt Lake County get a live quote on estimated arrival before the truck leaves the yard.

Contact Bluffdale Heating & Air Conditioning

Five service vans dispatched from 14659 S 855 W at I-15 Exit 291. Whether you need Manual D duct verification on a new Independence at the Point build, a variable-capacity Mitsubishi Hyper-Heat commissioning at Point of the Mountain elevation, a PCAPS-season MERV 13 or HEPA bypass consultation, or an overnight no-heat callout in a Redwood Road ranch, one of our four licensed technicians is on the schedule.

Emergency Line (24/7): (801) 610-6528
Address: 14659 S 855 W bldg b 142, Bluffdale, UT 84065
Email: info@bluffdaleairconditioningheating.site
Utah DOPL HVAC Contractor License: #10943221-5501
EPA Section 608 Universal: #608U-2013-338124

Office Hours

Emergency Service: 24 hours a day, 7 days a week
Office Staff: Monday – Saturday, 9:00 AM – 5:00 PM
Closed: Sundays and State/Federal Holidays (emergency line always active)

Meet the Bluffdale HVAC Team | Donald Salmons + Field Techs